KSA Leadership & Team Management 4

Question 1

A leader who gives employees autonomy and decision-making authority on how to achieve goals uses which style?

Accepted Answer

Laissez-faire or empowering

Answer

Empowering or hands-off leadership trusts capable employees to decide how to do the work.

Question 2

Which approach best fosters psychological safety on a team?

Accepted Answer

Encouraging questions and treating errors as learning

Answer

Members speak up when mistakes are treated as learning opportunities, not grounds for blame.

Question 3

Which conflict management mode involves both parties giving up something to reach a middle ground?

Accepted Answer

Compromising

Answer

Compromising means each side concedes part of its position for a mutually acceptable solution.

Question 4

When coaching an employee, a leader should primarily do what?

Accepted Answer

Ask guiding questions that develop the employee's own solutions

Answer

Coaching builds capability by guiding employees to find their own solutions.

Question 5

Which is an example of active listening?

Accepted Answer

Paraphrasing what was said to confirm understanding

Answer

Paraphrasing confirms understanding and shows the speaker you are engaged.

KSA - Knowledge, Skills, and Abilities Practice Test