KOSSA Leadership & Team Management 5

Question 1

Which step comes first in a basic problem-solving process?

Accepted Answer

Clearly define the problem

Answer

A problem must be clearly defined before causes and solutions can be identified.

Question 2

A leader notices low team morale. What is the best action?

Accepted Answer

Ask for team input, identify the causes and address them

Answer

Gathering input finds the real causes so that effective action can be taken.

Question 3

What does accountability mean in a team setting?

Accepted Answer

Accepting responsibility for one's actions and results

Answer

Accountability means owning outcomes, good or bad, and following through on commitments.

Question 4

Which is the best use of a team's diverse strengths?

Accepted Answer

Assign tasks matching each member's skills and developing abilities

Answer

Matching tasks to strengths improves performance while allowing for development.

Question 5

When giving instructions, a leader should:

Accepted Answer

Be clear and confirm the employee understands

Answer

Clear instructions with confirmation of understanding prevent mistakes and rework.

KOSSA - Kentucky Occupational Skills Standards Assessment Practice Test