ISO 9001 Document Control 2

Question 1

Which term does ISO 9001:2015 use in place of the older terms 'documents' and 'records'?

Accepted Answer

Documented information

Answer

Quality records

Answer

Controlled documents

Answer

Management artifacts

Question 2

During a document control audit, an auditor discovers a procedure that references a superseded standard. This finding is best classified as:

Accepted Answer

A nonconformity requiring corrective action

Answer

A minor observation with no impact

Answer

An audit program deficiency

Answer

A management system strength

Question 3

What must an organization determine when creating and updating documented information according to ISO 9001:2015 Clause 7.5.2?

Accepted Answer

Identification and description, format and media, and review and approval for suitability

Answer

Cost per page, printing vendor, and paper weight

Answer

Employee signature, department head approval, and CEO signature only

Answer

File size, font type, and page margins

Question 4

An auditor asks to see the document approval records for the quality manual. The organization cannot produce any approval evidence. The auditor should:

Accepted Answer

Raise a nonconformity against Clause 7.5.2 for lack of evidence of approval

Answer

Accept the quality manual as approved by default

Answer

Request a new manual be written during the audit

Answer

Close the audit with no finding as the manual exists

Question 5

Which of the following is a key audit question when evaluating an organization's document distribution controls?

Accepted Answer

Are the right people receiving the right documents in a timely manner?

Answer

How many copies are printed per month?

Answer

Does the CEO personally distribute all documents?

Answer

Are documents sent by courier or email?

Question 6

In an electronic document management system, version control is best demonstrated by:

Accepted Answer

Unique revision numbers, timestamps, and access logs showing current version in use

Answer

Printing all documents and storing paper copies

Answer

Using email to share latest versions without version numbers

Answer

Allowing any employee to update documents freely

Question 7

According to ISO 9001:2015, documented information retained as evidence of conformity (records) must be:

Accepted Answer

Legible, readily identifiable, and retrievable

Answer

Printed on company letterhead only

Answer

Stored exclusively in physical format

Answer

Destroyed after 12 months in all cases