IRS Training Programs 3

Question 1

What is the role of the IRS's National Training and Development office?

Accepted Answer

To design, deliver, and evaluate training programs for IRS employees nationwide

Answer

The National Training and Development office is responsible for creating and managing learning programs that develop IRS workforce skills.

Question 2

Which of the following best describes the 'train-the-trainer' model used in IRS employee development?

Accepted Answer

Experienced employees teach peers who then instruct others in their units

Answer

In the train-the-trainer model, skilled employees are trained as instructors so they can cascade learning to colleagues throughout the organization.

Question 3

The IRS's Annual Filing Season Program (AFSP) requires non-credentialed tax preparers to complete how many hours of continuing education annually?

Accepted Answer

18 hours

Answer

Non-credentialed preparers must complete 18 hours of CE annually, including a 6-hour Annual Federal Tax Refresher course, to participate in AFSP.

Question 4

In IRS employee training, what does the term 'blended learning' refer to?

Accepted Answer

Integrating online self-study with instructor-led or on-the-job components

Answer

Blended learning combines digital/online learning modules with face-to-face or practical training for a comprehensive development experience.

Question 5

Which IRS division operates the Taxpayer Education and Communication (TEC) program?

Accepted Answer

Small Business/Self-Employed (SB/SE)

Answer

The SB/SE division operates TEC to educate small business owners and self-employed individuals about their tax obligations.

(IRS) Internal Revenue Service Certified Practice Test