Cultural Competency & Global Awareness Flashcards

In which scenario does 'code-switching' most commonly occur in a professional cross-cultural context?

Answer: When a multilingual professional adapts language, tone, or behavior to match the cultural context of their audience

Professional code-switching involves adjusting communication style, vocabulary, or behavior to navigate different cultural or social environments effectively.

The 'cultural iceberg' model suggests that the majority of culture exists at which level?

Answer: Deep underlying values, beliefs, and assumptions that are largely invisible

Like an iceberg, most of culture lies below the surface—in values, assumptions, and worldviews that are not immediately visible.

A multinational team is experiencing conflict due to differing attitudes about deadlines. Members from polychronic cultures may view missed deadlines as:

Answer: An acceptable result of prioritizing relationships and flexibility

Polychronic cultures prioritize relationships and flexibility over rigid scheduling, making deadline adherence less absolute than in monochronic cultures.

Which scenario best illustrates 'stereotype threat' in a global workplace?

Answer: A minority employee underperforms because they are anxious about confirming negative stereotypes about their group

Stereotype threat, identified by Claude Steele, occurs when individuals underperform due to anxiety about confirming negative stereotypes associated with their identity group.

Global awareness in international business requires understanding which of the following macroeconomic dynamics?

Answer: Exchange rate fluctuations, trade balances, and regional economic blocs

Global business awareness requires understanding interconnected macroeconomic factors including currency markets, trade relationships, and regional economic organizations.

Which of the following best defines 'intercultural communication competence'?

Answer: The ability to communicate effectively and appropriately in interactions with people from different cultures

Intercultural communication competence encompasses knowledge, motivation, and skills needed to communicate effectively and appropriately across cultural contexts.

When a Western organization adopts 'glocalization' in its international strategy, it is:

Answer: Adapting global products or services to meet local cultural preferences and needs

Glocalization combines 'global' and 'local,' referring to the adaptation of globally standardized products or practices to fit local cultural, regulatory, or market contexts.