Industry-Specific Certifications Quality Assurance & Improvement 5

Question 1

What is the correct order of the 5S methodology?

Accepted Answer

Sort, Set in order, Shine, Standardize, Sustain

Answer

5S proceeds from Sort through Set in order, Shine, Standardize, and finally Sustain.

Question 2

A supplier's lot is rejected under a sampling plan even though it actually meets the AQL. What type of risk does this represent?

Accepted Answer

Producer's risk (alpha)

Answer

Rejecting a good lot is a Type I error, known as producer's risk.

Question 3

What is the main purpose of a SIPOC diagram in a Six Sigma project?

Accepted Answer

To define high-level process scope including suppliers, inputs, process, outputs, and customers

Answer

SIPOC gives a high-level view of process boundaries, typically during the Define phase.

Question 4

Which statement best distinguishes quality assurance from quality control?

Accepted Answer

QA is process-focused and preventive; QC is product-focused and detective

Answer

QA builds quality into processes to prevent defects, while QC inspects outputs to detect them.

Question 5

In Philip Crosby's philosophy, what is the performance standard for quality?

Accepted Answer

Zero defects

Answer

Crosby's Four Absolutes define the performance standard as zero defects.

Industry-Specific Certifications Practice Test