Industry-Specific Certifications Leadership & Team Management 2

Question 1

According to Tuckman's model, which stage typically follows 'Storming' as a team establishes shared norms and working agreements?

Accepted Answer

Norming

Answer

In Tuckman's sequence Forming–Storming–Norming–Performing–Adjourning, Norming comes after Storming as members agree on roles and norms.

Question 2

A supervisor gives a newly hired technician step-by-step instructions and checks work closely. Under Hersey-Blanchard Situational Leadership, which style is this?

Accepted Answer

Telling (Directing)

Answer

Low-readiness followers need high-task, low-relationship behavior, which is the Telling or Directing style.

Question 3

Which leadership approach focuses on inspiring followers through a shared vision, intellectual stimulation, and individualized consideration?

Accepted Answer

Transformational leadership

Answer

Transformational leadership, described by Bass, includes idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration.

Question 4

A team member consistently misses deadlines. What should a manager do FIRST?

Accepted Answer

Meet privately to discuss the issue and identify root causes

Answer

A private conversation to understand causes is the appropriate first step before formal discipline.

Question 5

In Herzberg's Two-Factor Theory, which of the following is considered a hygiene factor rather than a motivator?

Accepted Answer

Company policies and salary

Answer

Hygiene factors such as pay, policies, and working conditions prevent dissatisfaction but do not by themselves motivate.

Industry-Specific Certifications Practice Test

Industry-Specific Certifications Practice Test

Industry-Specific Certifications Leadership & Team Management 2