IHSS In-Home Supportive Services certified provider Provider Roles and Responsibilities 2

Question 1

An IHSS provider notices their recipient has an unusual bruise and seems fearful. What is the provider's primary responsibility?

Accepted Answer

Document the observation and report suspected abuse to Adult Protective Services

Answer

Ignore it to avoid conflict with the recipient

Answer

Discuss it only with family members present

Answer

Take a photograph and post it on social media for advice

Question 2

Which of the following tasks is OUTSIDE the scope of an IHSS provider's authorized duties?

Accepted Answer

Providing medical treatment such as administering injections

Answer

Assisting the recipient with bathing

Answer

Preparing meals for the recipient

Answer

Helping the recipient with grocery shopping

Question 3

An IHSS provider's recipient asks them to run a personal errand unrelated to the recipient's care needs. What should the provider do?

Accepted Answer

Decline, as providers may only perform authorized tasks listed in the SOC 873

Answer

Complete the errand since the recipient requested it

Answer

Complete the errand and add it to the timesheet

Answer

Ask the IHSS social worker to approve it over the phone first

Question 4

How should an IHSS provider handle a situation where a recipient refuses to accept a scheduled service?

Accepted Answer

Respect the recipient's right to refuse and document the refusal

Answer

Force the recipient to accept the service for their own safety

Answer

Contact the police to intervene

Answer

Immediately discharge themselves from the case

Question 5

An IHSS provider is caring for a recipient who smokes inside the home. The smoke bothers the provider. What is the appropriate course of action?

Accepted Answer

Calmly communicate the concern to the recipient and, if unresolved, contact the social worker

Answer

Demand the recipient stop smoking immediately

Answer

Refuse to enter the home and abandon the shift

Answer

File a formal complaint with law enforcement

Question 6

What is the IHSS provider's responsibility regarding recipient confidentiality?

Accepted Answer

Keep all recipient information strictly confidential and disclose only when legally required

Answer

Share recipient information freely with neighbors and community members

Answer

Post updates about the recipient's health on social media to seek advice

Answer

Share recipient details with other providers in the building

Question 7

An IHSS provider realizes they made an error on a previously submitted timesheet. What should they do?

Accepted Answer

Contact IHSS and follow the correct process to correct the timesheet

Answer

Ignore it since it has already been submitted

Answer

Adjust future timesheets to compensate for the error

Answer

Ask the recipient to sign a new blank timesheet