IDES Professional Ethics & Standards 3

Question 1

An employer's HR representative offers an IDES auditor a free lunch during a compliance visit. According to professional ethics standards, the auditor should:

Accepted Answer

Decline to avoid any appearance of a conflict of interest

Answer

Accepting meals or hospitality from parties under audit creates an appearance of bias and violates professional ethics standards.

Question 2

A claimant's attorney contacts an IDES adjudicator directly by phone to discuss a pending appeal. The adjudicator should:

Accepted Answer

Decline ex parte communication and direct the attorney to submit comments in writing

Answer

Ex parte communications with parties or their representatives about pending matters are prohibited to preserve procedural fairness.

Question 3

Under professional standards applicable to IDES certification, which action constitutes misuse of official position?

Accepted Answer

Using agency databases to look up a neighbor's employment history out of personal curiosity

Answer

Using official access to government databases for personal purposes unrelated to assigned duties constitutes misuse of official position.

Question 4

An IDES employee plans to take a part-time job with a UI consulting firm that advises employers on appeals. This situation requires:

Accepted Answer

Disclosure and approval under the agency's outside employment ethics policy

Answer

Outside employment that creates a potential conflict of interest must be disclosed and approved under state ethics rules before beginning.

Question 5

When an IDES determination is later found to be based on a factual error the employee made, professional standards require the employee to:

Accepted Answer

Immediately report and document the error and take corrective action through proper channels

Answer

Professional accountability requires proactively reporting and correcting errors rather than concealing them.

(IDES) Illinois Department of Employment Security Certification Practice Test

(IDES) Illinois Department of Employment Security Certification Practice Test

IDES Professional Ethics & Standards 3