ICP Facilitation Techniques & Agile Ceremonies 3

Question 1

Which of the following best describes the 'Fist of Five' technique used in agile facilitation?

Accepted Answer

A consensus-checking tool where team members show 0-5 fingers to indicate their level of support for a decision

Answer

A prioritization method where team members rank items from 1-5 stars

Answer

A conflict resolution framework with five sequential steps

Answer

A time estimation technique where stories are given point values of 1, 2, 3, 5, or 8

Question 2

When facilitating a retrospective using the 'Start, Stop, Continue' format, what category captures practices that are currently working well and should be maintained?

Accepted Answer

Continue

Answer

Start

Answer

Stop

Answer

Improve

Question 3

An agile coach facilitating a PI Planning event notices that two teams are arguing over a shared dependency. What is the most appropriate facilitation response?

Accepted Answer

Use a structured conflict resolution conversation to help both teams surface interests and co-create a solution

Answer

Decide which team's request takes priority and inform both teams

Answer

Escalate the issue to the Release Train Engineer to resolve it outside the ceremony

Answer

Remove the dependency by splitting it into two independent work items without team input

Question 4

What is 'diverge before converge' as a facilitation principle?

Accepted Answer

Generating a wide variety of ideas before narrowing down and selecting the best options

Answer

Teams should work independently before merging their codebases

Answer

Product owners should gather broad market research before refining the product backlog

Answer

Retrospectives should cover all topics before prioritizing which actions to take first

Question 5

A team's retrospective consistently produces action items that are never completed before the next retrospective. As an agile coach, what facilitation change addresses this most effectively?

Accepted Answer

Limit retrospective action items to one or two, assign owners, and review them at the start of the next retrospective

Answer

Stop conducting retrospectives until the team improves its delivery performance

Answer

Assign all action items to the Scrum Master to ensure they are completed

Answer

Move retrospectives to every other sprint to give the team more time to act on items

Question 6

In agile facilitation, what is the purpose of using 'open questions' rather than 'closed questions'?

Accepted Answer

Open questions invite exploration and diverse thinking rather than yes/no responses, promoting deeper team reflection

Answer

Open questions are faster to answer, which helps keep ceremonies within their timebox

Answer

Open questions ensure the facilitator can guide the team toward a predetermined answer

Answer

Open questions are required by the Scrum Guide for all retrospective ceremonies

Question 7

Which of the following best describes the agile coach's stance when facilitating versus when coaching during a team session?

Accepted Answer

As a facilitator the coach is process-neutral and guides the group; as a coach the coach engages to develop the team's capability

Answer

Both stances require the agile coach to remain completely silent throughout the session

Answer

As a facilitator the coach provides expert agile advice; as a coach the coach manages the meeting agenda

Answer

The two stances are interchangeable and can be used simultaneously without any distinction