ICP Communication & Stakeholder Engagement 2

Question 1

A product owner notices that a key stakeholder never attends sprint reviews. What is the BEST first step?

Accepted Answer

Have a one-on-one conversation to understand the stakeholder's barriers and preferences

Answer

Understanding why a stakeholder is disengaged allows the team to address barriers and find communication formats that work for them.

Question 2

Which communication approach best supports the agile principle of 'face-to-face conversation'?

Accepted Answer

Holding in-person or video conversations rather than relying solely on written status reports

Answer

The Agile Manifesto specifically values face-to-face conversation as the most effective method of conveying information.

Question 3

What does a stakeholder communication plan typically include?

Accepted Answer

Identified stakeholders, their information needs, preferred channels, and frequency of updates

Answer

A communication plan maps stakeholders to their needs, preferred channels, and how often they should receive information.

Question 4

During a sprint, a stakeholder requests a significant scope change. What should the team do?

Accepted Answer

Log the request in the product backlog for the product owner to prioritize

Answer

New scope requests are captured in the product backlog and prioritized by the product owner, not added mid-sprint without review.

Question 5

Which technique helps teams visualize and manage the flow of information to stakeholders?

Accepted Answer

Information radiator

Answer

Information radiators are highly visible displays (physical or digital) that make project status and progress transparent to all stakeholders.

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