Communication & Stakeholder Engagement Flashcards

What is the PRIMARY purpose of a 'niko-niko' calendar in agile teams?

Answer: To visualize team morale and emotional well-being on a daily basis

A niko-niko calendar is a simple team morale tracker where members record their daily mood, giving the team visibility into emotional trends.

Which approach BEST handles a stakeholder who constantly changes their requirements?

Answer: Embrace change by using a prioritized backlog and short iterations that incorporate feedback regularly

Agile is designed to accommodate change through iterative development and a living backlog, turning changing requirements into a competitive advantage.

In agile, 'push' communication refers to:

Answer: Proactively sending information to stakeholders without waiting for them to ask

Push communication involves proactively sending out information—such as status updates, release notes, or newsletters—to recipients.

A newly formed agile team is having trouble with interpersonal communication. What should the scrum master prioritize?

Answer: Facilitating team-building activities and establishing working agreements to build trust

Building trust through team-building and collaborative working agreements lays the foundation for healthy interpersonal communication in new teams.

Which statement about stakeholder identification in agile projects is MOST accurate?

Answer: Stakeholders should be identified continuously throughout the project as new parties may emerge

New stakeholders can emerge as the project evolves, so identification should be an ongoing activity rather than a one-time event.

What does it mean to 'co-create' a communication plan with stakeholders?

Answer: Stakeholders and the team collaboratively define communication needs, formats, and frequencies together

Co-creating communication plans ensures stakeholder needs are genuinely understood and increases buy-in for the agreed approach.

Which scenario BEST demonstrates effective use of a retrospective to improve stakeholder communication?

Answer: The team identifies that stakeholders need earlier demos and experiments with mid-sprint check-ins

Retrospectives are used to inspect and adapt processes, including communication practices, to better serve stakeholder needs in future sprints.