Communication & Stakeholder Engagement Flashcards
7 cards from real ICP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Communication & Stakeholder Engagement flashcards as text
Which agile practice MOST directly addresses the need for continuous stakeholder feedback?
Answer: Sprint reviews held at the end of each iteration
Sprint reviews are specifically designed to inspect the increment and gather stakeholder feedback to adapt the product backlog.
A stakeholder with high power and low interest in the project should typically be:
Answer: Kept satisfied with periodic, concise high-level updates
High-power, low-interest stakeholders should be kept satisfied without overwhelming them, as they can influence the project but don't need granular details.
What is 'osmotic communication' in agile teams?
Answer: Passive information absorption that occurs when team members work in close proximity
Osmotic communication is the incidental sharing of information that happens naturally when co-located team members overhear conversations and discussions.
When facilitating a stakeholder workshop, which approach best encourages participation from quieter attendees?
Answer: Use techniques like round-robin sharing, anonymous voting, or small breakout groups
Facilitation techniques like round-robin or breakout groups create space for all voices, not just the loudest, ensuring richer input.
Which statement BEST describes the product owner's communication role?
Answer: The product owner acts as a bridge between stakeholders and the development team, translating business needs into backlog items
The product owner serves as the primary liaison between business stakeholders and the development team, ensuring needs are understood and prioritized.
A distributed agile team struggles with time zone differences affecting communication. What is the BEST approach?
Answer: Establish overlapping core hours for synchronous communication and use async tools for the rest
Establishing overlapping core hours balances the need for synchronous collaboration with the realities of geographic distribution.
What is the MAIN risk of over-communicating status updates to stakeholders?
Answer: Information overload may cause stakeholders to disengage or miss critical updates
Excessive communication can overwhelm stakeholders, causing them to stop reading updates and potentially miss important information.