ICP ICP Team & Organizational Agility Coaching

Question 1

What is the primary role of an Agile coach when facilitating a retrospective?

Accepted Answer

Creating a safe space for honest reflection while remaining neutral to content

Answer

In retrospectives, the Agile coach facilitates the process, holds space for psychological safety, and remains neutral to content, letting the team own their insights.

Question 2

How does 'team coaching' differ from 'individual coaching' primarily?

Accepted Answer

Team coaching addresses the team as a collective entity with its own dynamics, not just individuals within it

Answer

Team coaching works with the team system as a whole—its collective behaviors, patterns, norms, and relational dynamics—rather than coaching individuals separately.

Question 3

Which model describes the stages of team development most commonly referenced in Agile coaching?

Accepted Answer

Forming, Storming, Norming, Performing (Tuckman's model)

Answer

Tuckman's model describes natural stages teams go through, and Agile coaches use it to calibrate their support—more directive during forming, more facilitative during performing.

Question 4

What is 'organizational impediment coaching' in the ICP-ACC context?

Accepted Answer

Working with leaders and stakeholders to identify and remove systemic barriers to agility

Answer

Organizational impediment coaching focuses on the systemic level, helping leaders recognize and address structural, cultural, and process barriers that prevent genuine agility.

Question 5

What does 'systems thinking' add to an Agile coach's toolkit?

Accepted Answer

The capacity to see patterns, feedback loops, and interdependencies rather than isolated events

Answer

Systems thinking helps Agile coaches recognize that team and organizational behaviors emerge from complex interconnected patterns rather than simple cause-and-effect relationships.

ICP - Agile Certified Coaching Practice Test

ICP - Agile Certified Coaching Practice Test

ICP ICP Team & Organizational Agility Coaching