ICP ICP Professional Coaching Skills & Conversations

Question 1

What is the most important skill an Agile coach must demonstrate during a coaching session?

Accepted Answer

Active listening at multiple levels

Answer

Active listening at multiple levels—words, tone, body language, and what's unsaid—is considered the foundational skill of effective coaching.

Question 2

What does 'Level 3 listening' mean in coaching?

Accepted Answer

A focus on the broader field of energy, intuition, and what is happening beyond just words

Answer

Level 3 (global/environmental) listening, from the Co-Active Coaching model, involves the coach being aware of the broader field, including intuitions, energy shifts, and what is happening in the space between coach and client.

Question 3

What is a 'powerful question' in the context of ICP-ACC coaching?

Accepted Answer

An open-ended question that evokes reflection, insight, and new possibilities

Answer

Powerful questions in coaching are open-ended, thought-provoking, and designed to help the coachee access deeper thinking, not just provide information.

Question 4

Which type of feedback is most aligned with coaching principles?

Accepted Answer

Descriptive, non-judgmental feedback that shares observations without interpretation

Answer

Coaching-aligned feedback is observational and non-judgmental, sharing what the coach noticed without evaluating or prescribing, allowing the coachee to draw their own conclusions.

Question 5

What is 'mirroring' as a coaching technique?

Accepted Answer

Reflecting back the coachee's words or feelings to deepen awareness

Answer

Mirroring involves reflecting back what the coachee has said or expressed, helping them hear themselves and gain greater self-awareness.

ICP - Agile Certified Coaching Practice Test

ICP - Agile Certified Coaching Practice Test

ICP ICP Professional Coaching Skills & Conversations