ICF Technology & Digital Tools 3

Question 1

A coach is transitioning their practice fully online. Which factor is MOST critical when selecting a video platform?

Accepted Answer

Security features, ease of use, and reliability

Answer

Security and reliability are foundational requirements to protect client data and ensure uninterrupted sessions.

Question 2

Which approach BEST describes ethical data storage for client session records in digital coaching tools?

Accepted Answer

Using password-protected, encrypted platforms with access controls

Answer

Encrypted storage with controlled access upholds confidentiality obligations outlined in the ICF Code of Ethics.

Question 3

A coach wants to improve client engagement between sessions. Which digital strategy is MOST aligned with ICF competencies?

Accepted Answer

Using a client portal with reflection prompts and resource sharing

Answer

A client portal supports client autonomy by providing structured reflection and resources without creating dependency.

Question 4

When using online assessment tools in coaching, what should a coach ALWAYS do before sharing results with a client?

Accepted Answer

Review the assessment's validity and explain the results in context

Answer

Coaches must understand the tool's validity and present results as one data point, not a definitive judgment.

Question 5

Which of the following is an example of INAPPROPRIATE use of technology in coaching?

Accepted Answer

Sharing a client's anonymized case on a public coaching forum without consent

Answer

Sharing client information, even anonymized, without explicit consent violates ICF confidentiality standards.

(ICF) International Coaching Federation Certified Practice Test