HRCI Employee Relations 2

Question 1

What does HRCI test under the 'risk management' competency in employee relations?

Accepted Answer

Identifying and mitigating workplace safety, legal, and conduct risks

Answer

Managing investment portfolios for the company

Answer

Overseeing cybersecurity protocols

Answer

Auditing payroll tax compliance

Question 2

Which federal agency enforces the National Labor Relations Act?

Accepted Answer

National Labor Relations Board (NLRB)

Answer

Equal Employment Opportunity Commission (EEOC)

Answer

Department of Labor (DOL)

Answer

Office of Federal Contract Compliance Programs (OFCCP)

Question 3

What is a 'grievance procedure' in a unionized workplace?

Accepted Answer

A formal process for resolving disputes about the collective bargaining agreement

Answer

A complaint hotline for non-union employees

Answer

An annual performance review cycle

Answer

A disciplinary hearing for policy violations

Question 4

What is 'positive employee relations' in the HRCI body of knowledge?

Accepted Answer

Proactively building trust and open communication to reduce conflict and union interest

Answer

Only responding to employee complaints after they arise

Answer

Implementing strict attendance monitoring systems

Answer

Outsourcing HR functions to a third party

Question 5

Under the NLRA, which of the following is an unfair labor practice by an employer?

Accepted Answer

Threatening employees with job loss for supporting a union

Answer

Posting job openings internally before advertising externally

Answer

Conducting annual employee satisfaction surveys

Answer

Offering a referral bonus program

Question 6

What is the purpose of an 'exit interview' in employee relations?

Accepted Answer

To gather candid feedback about the employee experience from departing staff

Answer

To negotiate severance terms with departing employees

Answer

To complete required government separation paperwork

Answer

To reassign the departing employee's workload