HP Quality Assurance & Improvement 5

Question 1

Which quality improvement model was developed by the Institute for Healthcare Improvement (IHI) and uses three fundamental questions plus PDSA cycles?

Accepted Answer

The Model for Improvement

Answer

The IHI Model for Improvement asks: What are we trying to accomplish? How will we know change is an improvement? What changes can we make? followed by PDSA cycles.

Question 2

A scatter diagram is used in quality improvement to:

Accepted Answer

Examine the relationship between two variables

Answer

A scatter diagram plots paired data points to reveal whether and how strongly two variables are correlated.

Question 3

An honors program student identifies that a bottleneck in patient throughput occurs at the lab results step. In Lean terms, this bottleneck is called:

Accepted Answer

Constraint

Answer

In the Theory of Constraints (a common Lean companion), the step that limits overall throughput is called a constraint or bottleneck.

Question 4

Which of the following is an example of a structural quality measure?

Accepted Answer

Whether a hospital has a credentialed infection control officer

Answer

Structural measures assess the capacity and systems in place (personnel, facilities, credentials) rather than what is done or its outcomes.

Question 5

After implementing a quality improvement initiative, a team notices that performance improved initially but then returned to baseline. This phenomenon is called:

Accepted Answer

The Hawthorne effect decay

Answer

The Hawthorne effect occurs when performance improves because people know they are being observed; once observation decreases, performance reverts.

(HP) Honors Program Practice Test

(HP) Honors Program Practice Test

HP Quality Assurance & Improvement 5