HCC Healthcare Operations & Performance Management Flashcards
6 cards from real HCC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 HCC Healthcare Operations & Performance Management flashcards as text
What is the primary goal of supply chain management optimization in a hospital setting?
Answer: Reducing costs while ensuring the right supplies are available when and where needed
The primary goal of supply chain optimization in healthcare is to balance cost reduction with ensuring reliable availability of the right supplies and equipment at the point of care.
What does the term 'value-based care' mean in a healthcare operations context?
Answer: Reimbursing providers based on patient health outcomes and efficiency rather than volume of services
Value-based care ties provider reimbursement to patient health outcomes and the efficiency of care delivered, incentivizing quality over quantity of services.
Which approach does a healthcare consultant use to prioritize improvement projects based on impact and feasibility?
Answer: Impact-effort matrix (2x2 prioritization grid)
An impact-effort matrix (2x2 grid) allows consultants to categorize improvement initiatives by their potential impact and the effort required, helping prioritize quick wins and high-value projects.
What is the function of a Balanced Scorecard (BSC) in healthcare organizational management?
Answer: To provide a multi-dimensional view of performance across financial, patient, process, and learning perspectives
The Balanced Scorecard provides a strategic management framework that measures organizational performance across financial, customer/patient, internal process, and learning and growth dimensions.
In healthcare operations, what is a 'discharge lounge' and how does it improve performance?
Answer: A dedicated area where patients ready for discharge wait, freeing inpatient beds for incoming patients
A discharge lounge is a dedicated area where clinically ready patients can complete discharge paperwork and wait for transportation, freeing up inpatient beds and improving throughput.
Which performance improvement cycle is most widely used in US healthcare quality and operations management?
Answer: PDSA (Plan-Do-Study-Act) Cycle
The PDSA (Plan-Do-Study-Act) cycle is the most widely used improvement methodology in US healthcare, providing a structured iterative approach to testing and implementing changes.