HAC Quality Assurance & Standards 5

Question 1

The 'Swiss Cheese Model' of accident causation is most commonly applied in healthcare to explain:

Accepted Answer

How multiple system failures align to cause patient harm

Answer

The Swiss Cheese Model (Reason's model) illustrates how defenses have 'holes' that can align to allow errors to reach patients.

Question 2

Under the CMS Promoting Interoperability (PI) program, eligible hospitals are required to demonstrate meaningful use of:

Accepted Answer

A certified EHR technology (CEHRT)

Answer

The PI program requires hospitals to use certified EHR technology and report on measures related to health information exchange and patient engagement.

Question 3

A 'never event' in healthcare quality terminology refers to:

Accepted Answer

A serious, largely preventable patient safety event that should never occur

Answer

Never events (also called serious reportable events) are egregious errors — such as wrong-site surgery — that are preventable and should never happen.

Question 4

Which of the following best describes a 'balanced scorecard' approach in healthcare quality management?

Accepted Answer

A framework measuring performance across multiple dimensions including financial, patient, process, and learning

Answer

The balanced scorecard translates strategy into performance measures across four perspectives: financial, customer, internal processes, and learning/growth.

Question 5

In statistical process control, a process is considered 'out of control' when:

Accepted Answer

There are eight or more consecutive points on one side of the centerline

Answer

One of the Western Electric rules identifies eight consecutive points on one side of the centerline as a signal of special cause variation.

(HAC) Healthcare Analyst Certification Practice Test

(HAC) Healthcare Analyst Certification Practice Test

HAC Quality Assurance & Standards 5