HAC Quality Assurance & Standards 2

Question 1

Which organization publishes the HEDIS measures used to evaluate health plan performance?

Accepted Answer

NCQA

Answer

NCQA (National Committee for Quality Assurance) develops and maintains HEDIS measures used to compare health plan quality.

Question 2

In a healthcare quality improvement project, a 'fishbone diagram' is primarily used to:

Accepted Answer

Identify root causes of a problem

Answer

A fishbone (Ishikawa) diagram is a cause-and-effect tool that identifies potential root causes of a quality problem.

Question 3

The Donabedian model evaluates healthcare quality using which three dimensions?

Accepted Answer

Structure, Process, Outcome

Answer

Donabedian's framework assesses quality through structure (resources), process (care delivery), and outcomes (patient results).

Question 4

A control chart's 'upper control limit' (UCL) is typically set at how many standard deviations above the mean?

Accepted Answer

3

Answer

UCL and LCL in a control chart are set at three standard deviations from the mean to distinguish common from special cause variation.

Question 5

Which quality standard framework is specifically designed for patient safety and medical device risk management?

Accepted Answer

ISO 13485

Answer

ISO 13485 is the quality management standard specifically for medical devices and related services.

(HAC) Healthcare Analyst Certification Practice Test