GTP Risk Management & Travel Safety 3 — Questions and Answers
Question 1: During a destination site inspection, a GTP notices the hotel's emergency evacuation routes are unmarked. What is the most appropriate immediate action?
- Document the deficiency and raise it with hotel management as a safety concern (Correct answer)
- Cancel the property from consideration without further discussion
- Notify guests currently staying at the hotel
- Contact local fire authorities immediately
Correct answer: Document the deficiency and raise it with hotel management as a safety concern
Professionally documenting and raising safety deficiencies with management allows the supplier to correct issues and demonstrates the GTP's duty of care.
Question 2: Which traveler document is required for U.S. citizens to re-enter the United States from Canada, Mexico, and the Caribbean by land or sea?
- NEXUS card, Enhanced Driver's License, or U.S. passport (Correct answer)
- Standard state-issued driver's license only
- U.S. passport book only
- Global Entry card or SENTRI card only
Correct answer: NEXUS card, Enhanced Driver's License, or U.S. passport
Under the Western Hemisphere Travel Initiative, approved documents for land/sea re-entry include a passport, NEXUS, SENTRI, Enhanced Driver's License, or Global Entry card.
Question 3: What is the primary purpose of enrolling clients in the Smart Traveler Enrollment Program (STEP) before international travel?
- To allow the U.S. Embassy to contact them in emergencies and provide safety alerts (Correct answer)
- To pre-clear them through customs upon return to the U.S.
- To register their travel insurance policy with the government
- To obtain a travel visa more quickly through the State Department
Correct answer: To allow the U.S. Embassy to contact them in emergencies and provide safety alerts
STEP is a free State Department service that registers travelers with the nearest embassy so they can receive safety updates and be contacted in an emergency.
Question 4: A corporate client's employee is traveling in a country that suddenly experiences a coup. Which resource should the GTP contact FIRST to locate and assist the traveler?
- The company's travel risk management provider or duty-of-care platform (Correct answer)
- The airline's customer service line to rebook flights
- The local tour guide or ground operator
- Social media channels to post a wellness check
Correct answer: The company's travel risk management provider or duty-of-care platform
Corporate travel risk management providers offer 24/7 emergency response, traveler tracking, and evacuation support that far exceeds what airlines or local operators can provide.
Question 5: A traveler develops deep vein thrombosis (DVT) symptoms on a long-haul flight. Which preventive measure should a GTP recommend to future clients on flights over 6 hours?
- Periodic movement of the legs, staying hydrated, and wearing compression stockings (Correct answer)
- Avoiding all fluids during the flight to prevent the need to walk to the lavatory
- Requesting a bulkhead seat for more room and sleeping throughout the flight
- Taking an over-the-counter sleep aid to remain stationary and restful
Correct answer: Periodic movement of the legs, staying hydrated, and wearing compression stockings
Movement, hydration, and compression stockings promote blood circulation and are clinically recommended to reduce DVT risk during long flights.
Question 6: Which term describes the legal and ethical obligation of employers to protect the health, safety, and well-being of their traveling employees?
- Duty of care (Correct answer)
- Vicarious liability
- Respondeat superior
- In loco parentis
Correct answer: Duty of care
Duty of care in corporate travel requires employers to take reasonable steps to prevent foreseeable harm to employees traveling on company business.
Question 7: A client is traveling to a destination known for high rates of petty theft. Which practical advice should a GTP provide regarding cash and valuables?
- Use a money belt or hidden pouch, carry only what is needed daily, and leave valuables in the hotel safe (Correct answer)
- Carry all cash and cards in one secure wallet so nothing is left behind
- Keep large amounts of local currency on hand to avoid ATM fees in risky areas
- Display confidence and belongings openly to avoid appearing like a tourist target
Correct answer: Use a money belt or hidden pouch, carry only what is needed daily, and leave valuables in the hotel safe
Distributing valuables, minimizing what's carried, and using concealed storage are foundational personal security practices for high-theft destinations.
During a destination site inspection, a GTP notices the hotel's emergency evacuation routes are unmarked.
What is the most appropriate immediate action?