GTP Regulatory Compliance & Legal Framework 5

Question 1

The Electronic System for Travel Authorization (ESTA) is required for travelers from Visa Waiver Program (VWP) countries visiting the U.S. for stays up to how long?

Accepted Answer

90 days

Answer

30 days

Answer

60 days

Answer

180 days

Question 2

Under the Warsaw Convention system still applicable to some older bilateral agreements, the liability limit for death or injury of an international air passenger was set at what amount?

Accepted Answer

125,000 gold francs (Poincaré francs) per passenger

Answer

$75,000 per passenger

Answer

$20,000 per passenger

Answer

250,000 SDRs per passenger

Question 3

A California-based travel agency collects personal data from clients. Under the California Consumer Privacy Act (CCPA), clients have the right to do which of the following?

Accepted Answer

Know what personal data is collected, opt out of its sale, and request deletion

Answer

Demand the agency delete all records and pay a penalty for past data use

Answer

Receive free travel credits as compensation for data collection

Answer

Sue for damages without proving actual harm in all circumstances

Question 4

An IATA-accredited travel agency faces an Airline Reporting Corporation (ARC) audit. ARC primarily audits agencies for compliance with what?

Accepted Answer

Accurate ticket sales reporting, financial settlement, and adherence to ARC's Industry Agents' Handbook

Answer

Customer satisfaction scores and complaint resolution timelines

Answer

Proper use of GDS systems and technology security standards

Answer

Minimum staffing ratios and agent certification levels

Question 5

Which international treaty framework primarily governs the rights and obligations of tourists in disputes with foreign governments, particularly regarding property seizure or arbitrary detention?

Accepted Answer

Bilateral Investment Treaties (BITs) and customary international law on state responsibility

Answer

The Vienna Convention on Consular Relations

Answer

The Hague Convention on Service Abroad

Answer

The UN Convention on Contracts for International Sale of Goods (CISG)

Question 6

A travel agent sells a domestic U.S. flight that is subsequently cancelled by the airline. Under DOT rules, the agent's obligation to the client is to do which of the following?

Accepted Answer

Facilitate the refund process through the airline and inform the client of their rights

Answer

Issue a full refund from the agent's own funds immediately

Answer

Rebook the client on a competitor airline at the agency's expense

Answer

Direct the client to file a DOT complaint without further assistance

Question 7

Under the U.S. Telephone Consumer Protection Act (TCPA), a travel agency that sends unsolicited promotional text messages to prospective clients without prior express written consent faces which consequence?

Accepted Answer

Statutory damages of $500–$1,500 per violation message

Answer

A mandatory written warning before any fines are assessed

Answer

Suspension of IATA accreditation for six months

Answer

A $100 civil penalty per message payable to the FTC