Grammarly Certified Advanced Grammar and Language Specialist Professional and Business Writing

Question 1

Which opening line is most appropriate for a formal business email?

Accepted Answer

Dear Ms. Johnson, I am writing to follow up on our recent discussion.

Answer

Hey Sarah, just wanted to touch base!

Answer

Hi! Hope you're doing well. So I was thinking…

Answer

Greetings. Per my last email (see below)…

Question 2

What does 'per our conversation' typically signal in business writing?

Accepted Answer

A polite reference to a prior discussion used to provide context

Answer

A passive-aggressive reminder that the recipient failed to act

Answer

A legal disclaimer

Answer

A request for immediate payment

Question 3

Which is the best subject line for a business email requesting urgent action?

Accepted Answer

Action Required by Friday: Budget Approval for Q2 Project

Answer

URGENT!!!!

Answer

Please read ASAP

Answer

FYI — Budget stuff

Question 4

In business writing, what does the 'bottom line up front' (BLUF) principle recommend?

Accepted Answer

State the main point or requested action in the first sentence

Answer

End every email with a financial summary

Answer

Use bullet points for all information

Answer

Avoid detailed explanations to keep emails short

Question 5

Which phrase should be avoided in professional business writing because it is a cliché?

Accepted Answer

Going forward, we will synergize our core competencies.

Answer

Please let me know if you have questions.

Answer

I look forward to your response.

Answer

We will follow up by end of day Friday.

Question 6

Which closing is most appropriate for a formal business email?

Accepted Answer

Sincerely,

Answer

Talk soon!

Answer

XOXO

Answer

Later,