Conversion Optimization Flashcards
7 cards from real GMC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Conversion Optimization flashcards as text
An e-commerce site runs an A/B test for 7 days and sees a 40% lift with 90% confidence. What is the recommended next step?
Answer: Continue the test to reach 95% confidence and sufficient sample size
90% confidence is below the standard 95% threshold, and 7 days may not capture a full weekly traffic cycle.
Which tool would you use to watch recordings of actual user sessions to identify friction points on a page?
Answer: Session recording software (e.g., Hotjar, FullStory)
Session recording tools capture real user interactions, revealing exactly where users hesitate or drop off.
What is the 'jobs-to-be-done' (JTBD) framework used for in CRO?
Answer: Understanding the underlying motivation behind why users seek a product or service
JTBD focuses on the functional, emotional, and social goals ('jobs') that drive users to seek solutions.
A landing page headline reads 'Our Software Has 200+ Features.' Which rewrite better applies CRO principles?
Answer: 'Close Deals 3x Faster — Without the Learning Curve'
Benefit-focused headlines that quantify outcomes (3x faster) outperform feature-count or generic superlative headlines.
What does 'novelty effect' mean in the context of A/B testing?
Answer: An initial spike in performance for a new variant that fades over time as users adjust
The novelty effect causes a new variant to initially outperform due to user curiosity, not actual superiority.
Which of the following is a leading indicator that a CRO change is working, before conversion data is statistically significant?
Answer: Improved micro-conversion rates (e.g., scroll depth, video plays, form focus)
Micro-conversions like deeper scroll engagement and form interaction signal rising user intent before macro-conversions confirm it.
A PPC campaign sends traffic to the homepage instead of a dedicated landing page. What is the most likely CRO problem?
Answer: Poor message match and high friction from irrelevant content
Homepages serve many audiences, creating message mismatch and distraction for paid traffic with a specific intent.