GMAC Stakeholder Management 2

Question 1

A stakeholder classified as 'resistant' in an engagement matrix is best described as one who is:

Accepted Answer

Aware of the project but opposed to change

Answer

Resistant stakeholders know about the project and its potential impacts but oppose the change.

Question 2

A firm's suppliers threaten to stop deliveries unless payment terms improve. Under the salience model, these suppliers have gained which combination of attributes?

Accepted Answer

Power, legitimacy, and urgency

Answer

Suppliers have a legitimate contractual relationship, power to withhold inputs, and an urgent demand, making them definitive stakeholders.

Question 3

Freeman's stakeholder theory most directly challenges which traditional view of the corporation?

Accepted Answer

That managers owe duties primarily to shareholders

Answer

Freeman argued managers must balance the interests of all groups affecting or affected by the firm, not just shareholders.

Question 4

Which document typically records each stakeholder's interests, influence, current engagement level, and desired engagement level?

Accepted Answer

Stakeholder register and engagement assessment matrix

Answer

The stakeholder register and engagement assessment matrix capture stakeholder details and current versus desired engagement.

Question 5

When two key stakeholders have conflicting requirements, what is generally the most effective first step?

Accepted Answer

Facilitate a discussion to surface underlying interests

Answer

Exploring underlying interests often reveals solutions that satisfy both parties, consistent with principled negotiation.

GMAC - Graduate Management Admission Council Practice Test

GMAC - Graduate Management Admission Council Practice Test

GMAC Stakeholder Management 2