GM Approved Pre-Owned 2 — Questions and Answers
Question 1: How many model years back does GM Certified Pre-Owned eligibility typically extend from the current calendar year?
- 3 years
- 5 years (Correct answer)
- 7 years
- 10 years
Correct answer: 5 years
GM CPO vehicles must generally be within 5 model years of the current year to qualify.
Question 2: Which document must accompany a GM CPO vehicle to verify its service and ownership history?
- Window sticker
- CARFAX or AutoCheck vehicle history report (Correct answer)
- EPA fuel economy guide
- Dealer invoice
Correct answer: CARFAX or AutoCheck vehicle history report
A vehicle history report is required as part of the GM CPO certification process to disclose past ownership and service records.
Question 3: Under the GM CPO program, what happens to the powertrain warranty if the vehicle is sold to a second private owner?
- It expires immediately
- It transfers fully at no charge (Correct answer)
- It transfers for a nominal transfer fee
- It cannot be transferred
Correct answer: It transfers fully at no charge
The GM CPO powertrain limited warranty is transferable to subsequent private owners at no additional charge.
Question 4: Which of the following best describes the GM CPO 'bumper-to-bumper' limited warranty coverage?
- Covers only engine and transmission
- Covers most vehicle components excluding wear items (Correct answer)
- Covers exterior body panels only
- Covers tires and brakes exclusively
Correct answer: Covers most vehicle components excluding wear items
The GM CPO bumper-to-bumper warranty covers most mechanical and electrical components, similar to a new-vehicle warranty, excluding normal wear items.
Question 5: A customer wants to know if a GM CPO vehicle qualifies for special financing rates. What is the correct answer?
- CPO vehicles never qualify for special rates
- GM Financial may offer special APR for CPO vehicles (Correct answer)
- Only new vehicles get special financing from GM Financial
- CPO financing rates are set by the federal government
Correct answer: GM Financial may offer special APR for CPO vehicles
GM Financial frequently offers special financing rates on GM CPO vehicles, similar to incentives offered on new vehicles.
Question 6: What is the maximum mileage a vehicle can have and still be eligible for GM CPO certification?
- 50,000 miles
- 75,000 miles (Correct answer)
- 100,000 miles
- 125,000 miles
Correct answer: 75,000 miles
GM CPO vehicles must have fewer than 75,000 miles on the odometer at the time of certification.
Question 7: Which of the following is included in the GM CPO program's roadside assistance benefit?
- Free unlimited towing for the vehicle's lifetime
- 24/7 emergency roadside assistance for the duration of the CPO warranty (Correct answer)
- Roadside assistance only during business hours
- Roadside assistance limited to the first 30 days after purchase
Correct answer: 24/7 emergency roadside assistance for the duration of the CPO warranty
GM CPO vehicles come with 24-hour emergency roadside assistance that remains active throughout the CPO warranty period.
GM Approved Pre-Owned 2
How many model years back does GM Certified Pre-Owned eligibility typically extend from the current calendar year?