GM Approved Parts 2

Question 1

Which designation indicates a GM-approved replacement part that meets original equipment specifications?

Accepted Answer

ACDelco Professional

Answer

Universal OEM

Answer

Standard Replacement

Answer

Generic Certified

Question 2

When a GM warranty claim is submitted using a non-approved part, what is the likely outcome?

Accepted Answer

Claim may be denied and the warranty voided for that component

Answer

Claim is approved if the repair is successful

Answer

Claim is approved with a reduced payout

Answer

Claim is forwarded to a third-party arbitrator

Question 3

What is the primary purpose of the GM Parts Traceability system?

Accepted Answer

To verify part authenticity and ensure approved parts are used in repairs

Answer

To track dealer inventory levels

Answer

To calculate parts pricing automatically

Answer

To manage shipping logistics for parts orders

Question 4

An ACDelco Advantage part differs from an ACDelco Professional part in that it is:

Accepted Answer

A value-line option for older or high-mileage vehicles

Answer

Designed for newer GM models only

Answer

Only available through independent retailers

Answer

Made from recycled OEM components

Question 5

Which scenario requires the use of a GM-approved calibrated part during a repair?

Accepted Answer

Installing a new ADAS sensor or radar module

Answer

Replacing a cabin air filter

Answer

Swapping a standard floor mat

Answer

Changing wiper blades

Question 6

If a GM technician installs a counterfeit part without knowing it, who bears responsibility under GM policy?

Accepted Answer

The dealership and technician share responsibility for verifying part authenticity

Answer

GM Corporate assumes all liability

Answer

The parts manufacturer bears sole responsibility

Answer

The customer is responsible for part selection

Question 7

What feature on genuine GM parts packaging helps technicians verify authenticity at the dealership?

Accepted Answer

A holographic security label or QR code linked to GM's verification system

Answer

A color-coded barcode only visible under UV light

Answer

An embossed serial number on the part itself

Answer

A tamper-evident wax seal