Library Program Administration Flashcards
7 cards from real GLC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Library Program Administration flashcards as text
A library director receives a public records request under the Georgia Open Records Act. What is the standard response timeframe?
Answer: 3 business days to provide or acknowledge
Georgia's Open Records Act requires agencies to provide records or written acknowledgment within three business days of the request.
When conducting a staff performance appraisal, a supervisor rates everyone 'average' to avoid conflict. This bias is known as:
Answer: Central tendency error
Central tendency error occurs when evaluators rate all employees near the middle of the scale to avoid extreme ratings.
Which document establishes a library's overall purpose and guides all programmatic and policy decisions?
Answer: Mission statement
The mission statement defines the library's fundamental purpose and serves as the foundation for all other planning and policy documents.
A library wants to start a seed library program. The most important administrative step before launch is to:
Answer: Draft a seed lending policy covering liability and return expectations
A written policy addressing liability, seed return expectations, and program scope must be established before any new program launches.
In developing a library budget, 'zero-based budgeting' differs from incremental budgeting in that:
Answer: Every line item must be justified from scratch each cycle
Zero-based budgeting requires managers to justify every expense anew each budget period rather than simply adjusting prior-year figures.
Which Americans with Disabilities Act (ADA) requirement is most directly relevant to library program administration?
Answer: Ensuring programs and services are accessible to individuals with disabilities
The ADA requires that library programs, services, and facilities be accessible to people with disabilities, covering physical access, communication, and programming.
A branch manager notices circulation is declining but program attendance is rising. The best administrative response is to:
Answer: Analyze trends, gather patron feedback, and reassess service priorities
Data-driven decision-making requires analyzing multiple metrics and patron feedback before reallocating resources or changing service models.