Professional Ethics and Conduct Flashcards

A manager asks an employee to falsify a report to meet a deadline. The employee should:

Answer: Refuse and document the request

Falsifying records is unethical and often illegal; the request itself should be documented.

What is the purpose of a professional code of ethics?

Answer: To set standards of conduct that guide professional behavior and protect the public

Codes of ethics define expected behavior and protect clients, the public, and the profession's integrity.

A professional realizes mid-project that the task exceeds their expertise. The ethical action is to:

Answer: Disclose limitations and seek qualified assistance or refer the client

Recognizing and disclosing competence limits protects clients and maintains professional integrity.

Which action best demonstrates accountability in a professional setting?

Answer: Acknowledging your own mistakes and taking steps to correct them

Accountability means owning your actions and working to fix errors rather than deflecting blame.

A professional is asked to provide a reference for a former colleague they know performed poorly. They should:

Answer: Decline to give a reference or provide an honest, factual assessment

Providing a misleading reference harms future employers and violates the duty of honesty.

What does 'pro bono' work reflect in terms of professional ethics?

Answer: A commitment to public service by providing professional services for free or reduced cost

Pro bono work reflects a professional's duty to serve the public good beyond personal financial interest.

Which scenario is an example of 'misrepresentation' in professional conduct?

Answer: Claiming credentials or experience you do not actually have

Misrepresentation involves stating false information about qualifications or facts to gain an unfair advantage.