Leadership & Team Management Flashcards
7 cards from real GCP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Leadership & Team Management flashcards as text
According to Tuckman's model of team development, what stage follows 'Storming'?
Answer: Norming
After the conflict and competition of the Storming stage, teams enter Norming, where they establish cohesion, roles, and working agreements.
A project manager consistently tells team members exactly how to perform every task. This behavior is MOST associated with which leadership style?
Answer: Micromanagement
Micromanagement involves excessive control over team members' work, which typically reduces autonomy, trust, and morale.
Which motivation theory suggests that employees are motivated by a hierarchy of needs, from basic physiological needs to self-actualization?
Answer: Maslow's Hierarchy of Needs
Maslow's Hierarchy of Needs proposes that lower-order needs (physiological, safety) must be met before higher-order needs (esteem, self-actualization) can motivate behavior.
When building a high-performing team, what is the PRIMARY purpose of establishing a team charter?
Answer: To define team values, working agreements, and ground rules for collaboration
A team charter sets shared expectations for behavior and collaboration, creating a foundation for trust and accountability within the team.
A project manager receives feedback that their communication style is creating confusion among team members. What is the BEST corrective action?
Answer: Solicit specific examples of the confusion and adjust communication methods accordingly
Gathering specific examples of the confusion allows the manager to identify patterns and make targeted improvements to their communication style.
Which approach is MOST effective for providing constructive feedback to an underperforming team member?
Answer: Use the SBI model (Situation, Behavior, Impact) to frame feedback specifically and objectively
The SBI model provides clear, objective feedback by describing the specific situation, the observable behavior, and its impact, making it actionable and non-threatening.
What is the key difference between a manager and a leader in a project context?
Answer: Leaders focus on inspiring vision and change while managers focus on planning and controlling processes
Leadership is about setting direction and inspiring people toward a vision, while management involves organizing, planning, and controlling to achieve defined objectives.