Leadership & Team Management Flashcards
7 cards from real GCP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Leadership & Team Management flashcards as text
A project manager notices that two team members have a recurring conflict that is affecting team morale and productivity. What is the MOST appropriate first step?
Answer: Facilitate a private meeting with both parties to address the conflict directly
Facilitating a private meeting allows the manager to understand both perspectives and mediate a resolution before escalating the issue.
Which leadership style involves sharing decision-making authority with team members and encouraging participation in goal-setting?
Answer: Participative (Democratic)
Participative or democratic leadership involves team members in the decision-making process, increasing buy-in and morale.
A team member consistently misses deadlines despite having the necessary skills. Which management approach is MOST appropriate?
Answer: Conduct a one-on-one meeting to identify and address underlying barriers
A one-on-one conversation helps uncover root causes such as workload, personal issues, or unclear expectations before taking formal action.
What does the concept of 'servant leadership' primarily emphasize?
Answer: Prioritizing the needs of team members to enable their best performance
Servant leadership focuses on supporting and developing team members so they can perform effectively and grow professionally.
During project execution, a key team member resigns unexpectedly. What should the project manager do FIRST?
Answer: Assess the impact on the project schedule and identify knowledge transfer needs
Assessing the impact and knowledge transfer needs allows the project manager to make an informed plan rather than reacting impulsively.
Which of the following BEST describes emotional intelligence (EQ) in a leadership context?
Answer: The capacity to recognize, understand, and manage one's own emotions and the emotions of others
Emotional intelligence enables leaders to build strong relationships, manage conflict, and motivate teams by understanding emotional dynamics.
A project manager wants to delegate a complex task to a team member. Which factor is MOST critical when making this delegation decision?
Answer: Whether the team member has the skills and capacity to complete the task
Effective delegation requires matching the task to a team member who has both the required skills and available capacity to succeed.