GCP GCP Change Management & Organizational Development

Question 1

Which change management model uses the stages 'Unfreeze, Change, Refreeze' to describe organizational transformation?

Accepted Answer

Lewin's Change Management Model

Answer

Kotter's 8-Step Model

Answer

ADKAR Model

Answer

McKinsey 7-S Framework

Question 2

In the ADKAR change management model, what does the 'K' stand for?

Accepted Answer

Knowledge

Answer

Key Performance

Answer

Kickoff

Answer

Kinetics

Question 3

Which of the following is a common reason organizational change initiatives fail?

Accepted Answer

Lack of a clear vision and insufficient leadership sponsorship

Answer

Too much stakeholder communication

Answer

Overly detailed change plans

Answer

Excessive training resources

Question 4

What is a 'Change Champion' in the context of organizational change?

Accepted Answer

An employee who advocates for and supports the change within their team or department

Answer

The executive who approves the change budget

Answer

The external consultant managing the change project

Answer

The IT system that tracks change requests

Question 5

A Stakeholder Impact Assessment during a change initiative is used to:

Accepted Answer

Identify who is affected by the change, to what degree, and what support they need

Answer

Calculate the financial ROI of the change

Answer

Assign blame for resistance to change

Answer

Determine the project budget allocation

Question 6

Resistance to change is best addressed by:

Accepted Answer

Engaging resistors early, understanding their concerns, and involving them in the change process

Answer

Mandating compliance through policy enforcement alone

Answer

Reassigning resistant employees to other departments

Answer

Accelerating the change timeline to minimize resistance duration