A homeowner calls two weeks after installation reporting a small leak near a skylight. Under GAF's workmanship warranty expectations, what should the contractor do first?
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A
Direct the customer to file a GAF product warranty claim
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B
Schedule an inspection within a reasonable timeframe to assess the leak source
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C
Explain that skylight leaks are always the skylight manufacturer's responsibility
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D
Ask the customer to send photos and determine fault remotely