Funeral Service Test Funeral Service Funeral Arranging and Directing 2 — Questions and Answers
Question 1: During a funeral arrangement conference, a family requests a graveside service only. What is the funeral director's primary responsibility?
- Discourage the choice to increase revenue
- Ensure the family understands all options and documents their selections (Correct answer)
- Require a full chapel service before graveside
- Contact the cemetery without family input
Correct answer: Ensure the family understands all options and documents their selections
The funeral director must present all options objectively and accurately document the family's informed selections.
Question 2: Which document legally authorizes the funeral director to proceed with embalming?
- Death certificate
- Burial permit
- Authorization for embalming signed by the next of kin (Correct answer)
- Coroner's release form
Correct answer: Authorization for embalming signed by the next of kin
Written authorization from the legally authorized next of kin is required before embalming can be performed.
Question 3: A family selects cremation but also wants a viewing before cremation. What must the funeral director explain?
- Viewing before cremation is illegal in all states
- Embalming or refrigeration may be required and additional charges apply (Correct answer)
- Cremation cannot proceed if embalming is performed
- The cremation must occur within 24 hours of death
Correct answer: Embalming or refrigeration may be required and additional charges apply
Funeral directors must disclose that a viewing prior to cremation may require embalming or refrigeration and involves additional fees.
Question 4: What is the purpose of the Funeral Rule's itemized price list?
- To allow funeral homes to bundle all services
- To ensure families can select only the goods and services they want (Correct answer)
- To set a maximum price for funeral services
- To replace the general price list
Correct answer: To ensure families can select only the goods and services they want
The FTC Funeral Rule requires itemized pricing so consumers can purchase only the specific goods and services they choose.
Question 5: When directing a funeral procession, where should the funeral director's vehicle be positioned?
- At the rear of the procession
- Immediately behind the hearse (Correct answer)
- Ahead of the lead vehicle
- Alongside the family limousine
Correct answer: Immediately behind the hearse
The funeral director typically rides immediately behind the hearse to guide and manage the procession.
Question 6: Which of the following is considered an 'unbundled' service under the FTC Funeral Rule?
- Casket package including all services
- Direct cremation with minimum container (Correct answer)
- Traditional funeral package
- Combined visitation and service package
Correct answer: Direct cremation with minimum container
Direct cremation with a minimum alternative container is the simplest unbundled option under the Funeral Rule.
Question 7: A family from a different cultural background requests specific funeral rites the director is unfamiliar with. The best approach is to:
- Decline the arrangement due to unfamiliarity
- Proceed using standard American practices
- Research or consult with cultural/religious advisors to honor the family's wishes (Correct answer)
- Refer the family to another funeral home
Correct answer: Research or consult with cultural/religious advisors to honor the family's wishes
Professional funeral directors should research unfamiliar cultural practices or seek guidance to properly honor family wishes.
