Technology & Digital Applications Flashcards
7 cards from real Funeral Service Test practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Technology & Digital Applications flashcards as text
A funeral home director is considering adopting artificial intelligence (AI) tools to draft personalized obituaries. What is the most important ethical consideration?
Answer: Ensuring the family reviews and approves the AI-generated content before publication
AI-generated content must be reviewed and approved by the family to ensure accuracy, respect, and personal authenticity before any public release.
Which cybersecurity practice is most important for funeral home staff when accessing case management software on a public Wi-Fi network?
Answer: Using a Virtual Private Network (VPN) to encrypt the internet connection
A VPN encrypts all data transmitted over the connection, protecting sensitive decedent information from interception on unsecured public networks.
What is the function of an 'online memorial website' service offered by funeral homes or third-party providers?
Answer: A dedicated webpage honoring the deceased with photos, tributes, and an online guestbook accessible to loved ones worldwide
Online memorial websites create a permanent or long-term digital tribute space where family and friends can share memories and condolences remotely.
A funeral home experiences a ransomware attack that encrypts all client records. Which pre-existing safeguard would allow the quickest recovery with minimal data loss?
Answer: Automated offsite or cloud data backups performed daily
Regular automated offsite backups allow restoration of encrypted data from the most recent clean copy, minimizing loss and downtime after a ransomware attack.
Which digital communication tool is most appropriate for a funeral home to send real-time service updates and directions to funeral procession participants?
Answer: Mass text messaging (SMS) or a group messaging app broadcast to attendees
SMS or group messaging apps deliver immediate, direct updates to participants' mobile devices, ideal for time-sensitive procession logistics.
When a funeral home live-streams a service and a participant's audio feed accidentally broadcasts private family conversation, which best practice would prevent this?
Answer: Muting all participant microphones by default and only unmuting designated speakers
Defaulting all attendee microphones to mute prevents accidental private audio from reaching the stream, with only designated speakers unmuted as needed.
A funeral home adopts electronic authorization forms that families sign via tablet. Which legal requirement must these forms meet to be valid substitutes for paper authorizations?
Answer: Compliance with the federal Electronic Signatures in Global and National Commerce (E-SIGN) Act and applicable state laws
The E-SIGN Act and corresponding state laws (such as UETA) establish the legal validity of electronic signatures, which authorization forms must satisfy to be enforceable.