Ethical Decision-Making Flashcards
7 cards from real Frontline National Test practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Ethical Decision-Making flashcards as text
A frontline worker receives a gift from a grateful client. According to most professional ethics codes, the best response is to:
Answer: Decline and explain organizational policy on gifts
Most organizations prohibit accepting gifts from clients to prevent the appearance of favoritism or conflicts of interest.
The concept of 'informed consent' in frontline work means the client:
Answer: Receives clear information about services, risks, and rights before agreeing to participate
Informed consent requires that clients understand the nature, risks, and alternatives of services before agreeing to them.
A worker notices that an agency policy seems to violate a client's civil rights. The ethical course of action is to:
Answer: Advocate for policy change through appropriate channels
Frontline workers have a professional duty to advocate for systemic change when policies harm or disadvantage clients.
Which ethical principle is most at stake when a worker fails to inform a client of all available treatment options?
Answer: Autonomy
Autonomy requires that clients have full information to make their own decisions; withholding options undermines this right.
A frontline worker is unsure how to handle a complex ethical situation. The best resource is to:
Answer: Consult the professional code of ethics and seek supervision
Professional codes of ethics and clinical supervision exist specifically to guide workers through complex situations.
When documenting client interactions, ethical practice requires that records be:
Answer: Accurate, objective, and limited to relevant information
Ethical documentation must be truthful, professional, and focused on information directly relevant to client care.
A client of a different cultural background refuses a recommended intervention. The worker should:
Answer: Respect the refusal and explore culturally appropriate alternatives
Culturally competent, client-centered practice requires respecting cultural values while collaboratively seeking alternatives.