Ethical Decision-Making Flashcards
7 cards from real Frontline National Test practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Ethical Decision-Making flashcards as text
A frontline worker discovers a colleague is falsifying client progress notes. What is the most ethical first step?
Answer: Confront the colleague privately and document the incident
Addressing the issue directly with the colleague first and documenting it follows proper ethical and procedural protocol before escalating.
Which ethical principle requires a frontline worker to act in the best interest of the client, even when it conflicts with personal preferences?
Answer: Beneficence
Beneficence means actively promoting the well-being of clients and acting in their best interest.
A client shares information that suggests they may harm themselves. The worker is bound by confidentiality. What should the worker do?
Answer: Break confidentiality and report to appropriate authorities
Duty to protect overrides confidentiality when there is an imminent risk of harm to the client or others.
An ethical dilemma differs from an ethical violation in that an ethical dilemma:
Answer: Involves a choice between two or more equally valid ethical options
An ethical dilemma involves competing moral obligations where multiple choices have legitimate ethical support.
A worker is asked by a supervisor to document services that were not actually provided. The worker should:
Answer: Refuse and report the request to an ethics board or higher authority
Falsifying records is fraud; the worker has an ethical and legal obligation to refuse and report such requests.
When a worker's personal values conflict with a client's lifestyle choices, the ethical response is to:
Answer: Provide professional services without allowing personal bias to affect care
Professional ethics require workers to set aside personal biases and deliver unbiased, client-centered care.
Which of the following best describes 'dual relationships' in frontline work?
Answer: When a worker has both a professional and personal relationship with a client
Dual relationships occur when a worker has a second relationship with a client beyond the professional one, creating potential conflicts of interest.