Front Desk Receptionist Safety and Security Procedures 4

Question 1

Access control cards for a terminated employee should be handled how?

Accepted Answer

Deactivated immediately upon termination

Answer

Left active for two weeks in case they return

Answer

Given to another employee to reuse

Answer

Kept active until the card physically expires

Question 2

What is the main safety reason to keep the front desk area free of clutter and blocked exits?

Accepted Answer

It ensures clear evacuation paths during an emergency

Answer

It looks more professional

Answer

It reduces cleaning costs

Answer

It improves phone reception

Question 3

A person claims to be a building inspector and demands immediate access without an appointment or credentials. What should you do?

Accepted Answer

Verify their identity and appointment with management before allowing entry

Answer

Grant access to avoid a fine

Answer

Escort them anywhere they want

Answer

Call the police on them immediately

Question 4

What is the purpose of a lockdown procedure?

Accepted Answer

To secure people inside and restrict movement during an active threat

Answer

To speed up the workday

Answer

To test the fire alarm

Answer

To count inventory

Question 5

You spot a small fire in a trash can near the desk. After ensuring your safety, what is a proper early step?

Accepted Answer

Activate the alarm and use the correct extinguisher only if trained and it's safe

Answer

Throw water on any and all fires

Answer

Open windows to let smoke out first

Answer

Wait to see if it grows

Question 6

Why should CCTV monitors at the front desk be positioned away from public view?

Accepted Answer

To prevent visitors from seeing camera coverage and blind spots

Answer

To reduce glare on the screens

Answer

To save desk space

Answer

To comply with color-calibration standards

Question 7

When using the PEAS/PASS technique on a fire extinguisher, what does 'PASS' stand for?

Accepted Answer

Pull, Aim, Squeeze, Sweep

Answer

Push, Angle, Spray, Stop

Answer

Point, Alert, Shout, Save

Answer

Prime, Align, Set, Send