Front Desk Receptionist Certification Exam

The Front Desk Receptionist Certification Exam assesses competency in guest and client relations, professional communication, administrative duties, reservations and scheduling, billing, safety procedures, technology proficiency, and workplace etiquette for front desk and reception roles.

60
Questions
60 min
Time Limit
70%
To Pass
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Exam Rules

  • You can skip questions and return to them later
  • Flag questions for review before submitting
  • No feedback shown until you submit the entire exam
  • Unanswered questions count as wrong — answer everything
  • 10 pretest questions are mixed in and don't affect your score
  • Timer auto-submits when time runs out
  • Your progress is auto-saved every 30 seconds