FREE Test of English for International Communication (TOEIC) Short Conversations Questions and Answers

Question 1

*(Narrator) Listen to a conversation between two colleagues.*

**(Man):** Hi, Sarah. Do you have a moment to discuss the arrangements for the upcoming trade show in Singapore?
**(Woman):** Of course, Mark. I was just about to email you. I've confirmed the booth space, but I'm having trouble getting a quote from our usual shipping company for the display materials.
**(Man):** Oh, that's not good. The deadline to get everything sent out is next Friday. Have you tried calling them directly? Sometimes emails get overlooked.
**(Woman):** I was on hold for twenty minutes this morning. I think I'll try their competitor, Global Logistics. They have a good reputation.

*(Narrator) What is the woman's problem?*

Accepted Answer

She cannot get in contact with a supplier.

Answer

She has missed an important deadline.

Answer

The booth space for the trade show is unavailable.

Answer

She does not know how to ship materials.

Question 2

*(Narrator) Listen to a conversation between a man and a woman.*

**(Woman):** Excuse me, I bought this coffeemaker here last week, but it seems to be malfunctioning. It's not heating the water properly.
**(Man):** I'm sorry to hear that. Do you have the receipt with you? We can offer you a full refund or an exchange for a new one.
**(Woman):** Yes, I have it right here. I think I'd prefer an exchange, if you have the same model in stock.
**(Man):** Let me check for you. Yes, it looks like we have a few left. I'll go get one from the stockroom for you right away.

*(Narrator) Where most likely are the speakers?*

Accepted Answer

In a retail store

Answer

In a coffee shop

Answer

At a post office

Answer

At a repair center

Question 3

*(Narrator) Listen to a conversation in an office.*

**(Man):** Susan, the client from Germany just called. They've moved up the project deadline to this Wednesday.
**(Woman):** This Wednesday? That's two days earlier than we planned! The design mock-ups aren't even finalized yet.
**(Man):** I know, it's a tight schedule. I've already asked David to help with the coding. Could you focus on finishing the mock-ups by the end of today?
**(Woman):** I'll do my best. It means I'll have to postpone my meeting with the marketing team. I'll let them know.

*(Narrator) What will the woman probably do next?*

Accepted Answer

Reschedule an appointment

Answer

Call the client in Germany

Answer

Ask David to help her

Answer

Go to a marketing meeting

Question 4

*(Narrator) Listen to a conversation between two coworkers.*

**(Woman):** Tom, are you going to the new employee orientation this afternoon?
**(Man):** I'm not. I have a dentist's appointment I can't reschedule. Could you possibly pick up a welcome packet for me?
**(Woman):** No problem. It's in the main conference room at 2 PM, right?
**(Man):** That's what the email said. I'd appreciate it. I want to make sure I get the updated holiday schedule.

*(Narrator) Why is the man not attending the orientation?*

Accepted Answer

He has a prior medical appointment.

Answer

He did not receive the email invitation.

Answer

He is not a new employee.

Answer

He has to finish an urgent report.

Question 5

*(Narrator) Listen to a conversation at a restaurant.*

**(Man):** This presentation for the board meeting is taking longer than I expected. Have you finished your section on the quarterly sales figures?
**(Woman):** Almost. I'm just double-checking the data now. I should be able to send it over to you in about an hour. By the way, this soup is delicious.
**(Man):** Great, thanks. And I agree, the food here is always excellent. Once you send your part, I'll merge it with my slides and we should be ready for tomorrow's review.

*(Narrator) What are the speakers mainly discussing?*

Accepted Answer

A presentation for a meeting

Answer

The quality of their lunch

Answer

The restaurant's menu

Answer

A new company policy

Question 6

*(Narrator) Listen to a conversation about a business trip.*

**(Woman):** I just got an alert that our flight to London has been delayed by three hours.
**(Man):** Oh no. That means we're going to miss our connecting flight to Berlin, doesn't it?
**(Woman):** I'm afraid so. I'm looking at other options now. There's another flight to Berlin on a different airline that leaves later tonight, but it's more expensive.
**(Man):** We should probably book it. We can't afford to miss the start of the conference tomorrow morning. Let's worry about the cost later and just get it sorted.

*(Narrator) What does the man suggest they do?*

Accepted Answer

Purchase new, more expensive tickets

Answer

Wait for the original flight

Answer

Cancel their trip to the conference

Answer

Contact the conference organizers