Free TAM Card Health and Safety Questions and Answers

Question 1

Why is it important for staff to understand the effects of alcohol on the body?

Accepted Answer

To reduce the risk of over-serving and its consequences

Answer

To recommend the best drinks to customers

Answer

To ensure they can handle alcohol-related medical emergencies

Answer

To increase alcohol alcohol sales

Question 2

Which of the following is a key strategy for preventing alcohol-related incidents?

Accepted Answer

Encouraging customer to pace their drinking and consume food

Answer

Offering free drinks to loyal customers

Answer

Serving alcohol quickly to increase turnover

Answer

Allowing customers to serve themselves

Question 3

What should be done if a customer shows signs of severe intoxication?

Accepted Answer

Politely refuse further service and arrange safe transport if needed

Answer

Serve them one last drink

Answer

Ignore behavior to avoid confrontation

Answer

Ask the customer to leave immediately

Question 4

How can staff ensure the safety of themselves and others when handling an intoxicated customer?

Accepted Answer

Stay calm, use non-confrontational communication, and involve security if necessary

Answer

Physically escort the customer out of the premises

Answer

Shout to get the customer's attention

Answer

Ignore the situation until the customer leaves on their own

Question 5

What is the best practice for preventing the spread of infectious diseases in an establishment serving alcohol?

Accepted Answer

Regularly sanitizing surfaces and ensuring proper hand hygiene

Answer

Reusing glasses to save on cleaning

Answer

Encouraging customers to share drinks

Answer

Using the same towel to clean multiple tables