STP Communication & Leadership Skills

Question 1

What is active listening?

Accepted Answer

Fully focusing and responding

Answer

Waiting for your turn to speak

Answer

Multitasking during conversation

Answer

Ignoring body language

Question 2

Which trait is essential for effective leadership?

Accepted Answer

Rigidity

Answer

Indifference

Answer

Empathy

Answer

Arrogance

Question 3

What does non-verbal communication include?

Accepted Answer

Gestures and expressions

Answer

Emails and texts

Answer

Written reports

Answer

Phone calls

Question 4

What is the purpose of feedback in team settings?

Accepted Answer

To improve performance

Answer

To criticize harshly

Answer

To confuse others

Answer

To punish errors

Question 5

Which of the following is a communication barrier?

Accepted Answer

Understanding

Answer

Clarity

Answer

Noise

Answer

Feedback

Question 6

What leadership style encourages team participation?

Accepted Answer

Democratic

Answer

Autocratic

Answer

Laissez-faire

Answer

Passive

Question 7

Why is clarity important in communication?

Accepted Answer

It prevents misunderstandings

Answer

It sounds more complex

Answer

It allows assumptions

Answer

It adds mystery

Question 8

Which skill is most useful during conflict resolution?

Accepted Answer

Negotiation

Answer

Domination

Answer

Avoidance

Answer

Blame

Question 9

How can leaders inspire trust?

Accepted Answer

Being consistent and honest

Answer

Changing rules often

Answer

Avoiding responsibility

Answer

Controlling all decisions