Free SPC Sales Techniques Questions and Answers

Question 1

What is the primary goal of a sales presentation?

Accepted Answer

To demonstrate how the product meets the customer's needs

Answer

To introduce the salsperson

Answer

To sell the company's history

Answer

To showcase the company's

Question 2

When a customer raises an objection during a sales pitch, what should be the salesperson's first step?

Accepted Answer

Listen carefully to understand the objection

Answer

Ignore the objection and continue

Answer

Argue with the customer

Answer

Immediately offer a discount

Question 3

Which of the following is a key characteristic of consultative selling?

Accepted Answer

Building a long-term relationship with the customer

Answer

Focusing on closing the sale quickly

Answer

Emphasizing product features over customer needs

Answer

Using high-pressure sales tactics

Question 4

What is the best approach when a prospect asks a technical question that the salesperson cannot answer?

Accepted Answer

Admit lack of knowledge and promise to find the answer

Answer

Make up an answer to maintain credibility

Answer

Change the subject to avoid embarrassment

Answer

Provide a vague response

Question 5

How can a salesperson effectively handle a price objection?

Accepted Answer

Explain the value and benefits that justify the price

Answer

Agree that the price is high and offer a discount

Answer

Ignore the objection and continue with the presentation

Answer

Apologize for the high price