FREE Soft Skills - Communication Non-Verbal Communication Cues Questions and Answers

Question 1

During a team meeting, a colleague is presenting their project update.
They maintain steady eye contact with the audience, use open hand gestures, and have an upright posture.
Which of the following messages are they most likely conveying non-verbally?

Accepted Answer

Confidence, credibility, and engagement with the topic.

Answer

Nervousness and a desire for the presentation to end quickly.

Answer

Arrogance and a belief that their project is superior to others.

Answer

Distraction and a lack of preparation for the meeting.

Question 2

The study of how people use time to communicate is known as:

Accepted Answer

Chronemics

Answer

Proxemics

Answer

Kinesics

Answer

Haptics

Question 3

A manager is conducting a performance review with an employee. Throughout the conversation, the employee has their arms crossed tightly and is leaning away from the manager. Which of the following is the most likely interpretation of the employee's non-verbal cues, considering the context?

Accepted Answer

The employee is feeling defensive, uncomfortable, or resistant to the feedback.

Answer

The employee is feeling cold and is trying to stay warm.

Answer

The employee is deeply engaged and concentrating on the feedback.

Answer

The employee is relaxed and demonstrating a casual attitude towards the review.

Question 4

Which of the following describes the 'Social Zone' of personal space, according to Edward T. Hall's theory of proxemics, and is most appropriate for formal business interactions?

Accepted Answer

4 to 12 feet

Answer

0 to 18 inches

Answer

1.5 to 4 feet

Answer

More than 12 feet

Question 5

A team member consistently arrives 15 minutes late to daily stand-up meetings. According to the principles of chronemics, what message might this behavior be sending to the rest of the team?

Accepted Answer

A lack of respect for the team's time and the importance of the meeting.

Answer

They are extremely busy and have a heavier workload than others.

Answer

They operate on a polychronic time schedule, focusing on relationships over punctuality.

Answer

They are detail-oriented and prefer to finish their previous task completely before moving on.

Question 6

Haptics, a form of non-verbal communication, primarily involves which of the following?

Accepted Answer

Communication through touch

Answer

Facial expressions

Answer

The use of physical space

Answer

The tone and pitch of one's voice