FREE Soft Skills – Communication: Interpersonal Communication Questions and Answers

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What term describes a strong, profound, or close bond or connection between two or more people?

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An interpersonal relationship is a term that describes a strong, profound, or close bond or connection between two or more people. It involves the emotional, social, and communicative interactions that shape the association between individuals.

What are the four components of communication?

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The four components of communication are the message being conveyed, the person sending the message (sender), the person receiving the message (receiver), and the feedback provided by the receiver to the sender. These elements work together to facilitate the exchange of information and understanding between individuals.

Which two interpersonal skills are considered essential?

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Listening skills and body language are considered essential interpersonal skills. Listening skills involve actively paying attention to the speaker and comprehending their message, while body language encompasses non-verbal cues such as facial expressions and gestures, which can significantly impact communication and understanding.

What action do you take to show the speaker that you are attentive and listening without interrupting what they are saying?

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To show the speaker that you are attentive and listening without interrupting, you use non-verbal communication cues such as nodding, maintaining eye contact, and using facial expressions to convey your engagement and understanding. These non-verbal signals indicate that you are actively paying attention to the speaker's message.

What are some characteristics or behaviors that involve using "I" statements, apologizing, and prioritizing others before yourself?

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Using "I" statements, apologizing, and placing others before yourself are all behaviors that contribute to forming quality relationships. These characteristics promote open communication, empathy, and a willingness to take responsibility, fostering positive and meaningful connections with others.

What is the term used to describe the process of conveying information, feelings, and meaning between individuals through both verbal and non-verbal communication?

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Interpersonal Communication is the term used to describe the process of exchanging information, emotions, and meaning between individuals through both verbal and non-verbal means. It involves the dynamic interaction between people and plays a crucial role in building and maintaining relationships.

Which of the options below represents a poor listening habit?

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Jumping to conclusions represents a poor listening habit. It involves forming premature judgments or assumptions about the speaker's message without fully understanding or considering all the information provided, which can lead to misunderstandings and misinterpretations.

It is a good interpersonal skill to stop and inquire about the reason behind a girl's tears when you encounter unfamiliar individuals in the hallway.

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Stopping and inquiring about the reason behind a girl's tears when encountering unfamiliar individuals in the hallway may not necessarily be a good interpersonal skill. While showing concern and empathy is commendable, approaching strangers in emotionally vulnerable situations without prior acquaintance can be intrusive and uncomfortable for the person involved.

What type of communication is exemplified when you read your textbook?

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When you read your textbook, it exemplifies verbal communication. Although reading is typically associated with written or non-verbal communication, in the context of this question, it refers to verbal communication, as the act of reading involves processing and understanding written or spoken words, which are part of verbal communication.

What is the term used to describe the act of using body language or gesturing to convey one's emotions or feelings?

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A gesture is the term used to describe the act of using body language or specific movements to convey one's emotions or feelings without verbal communication. Gestures can be powerful and expressive ways to communicate various messages, such as pointing, nodding, or using hand signals.

Which one of the options listed below can hinder or act as an obstacle to effective communication?

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Deafness, aphasia (loss of ability to understand or express speech caused by brain damage), and blindness can all hinder or act as obstacles to effective communication. These conditions may impact an individual's ability to perceive and convey verbal and non-verbal messages, making communication challenging.

What action ensures that you have accurately understood the exact message the other person intended to convey?

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To ensure that you have accurately understood the exact message the other person intended to convey, the action of clarifying involves seeking further explanation or asking questions to confirm your comprehension of the message.

What does it indicate when a person is primarily focused on formulating their response or thinking about what to say instead of actively listening to the speaker? Please select the most suitable answer.

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When a person is more focused on formulating their response or thinking about what to say instead of actively listening to the speaker, it indicates a listening bad habit, where the individual's attention is diverted from understanding the speaker's message to preparing their own response.

Is it true or false that attempting to finish the other person's sentence is considered a good listening habit because it demonstrates that you are an excellent listener and quick to respond to someone's questions or comments?

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Attempting to finish the other person's sentence is not considered a good listening habit. It can be seen as interrupting and may convey impatience or the desire to control the conversation rather than demonstrating active and attentive listening.

What is another term for communicating what you feel or think in an honest and straightforward manner?

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Assertive communication refers to expressing one's thoughts, feelings, and opinions in a direct, honest, and respectful manner. It involves standing up for oneself while considering the rights and feelings of others, promoting open and constructive dialogue.

What are some examples of non-verbal communication, which include eye contact, facial expressions, gestures, and touch?

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Nonverbal communication includes various forms of expression such as eye contact, facial expressions, gestures, and touch. These non-verbal cues play a significant role in conveying emotions, intentions, and attitudes, complementing or even sometimes contradicting verbal messages.

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