RCA Workflow Optimization and Troubleshooting

Question 1

What is the primary tool in Relativity for diagnosing user access issues?

Accepted Answer

Permissions Checker

Answer

Relativity Desktop Client

Answer

Audit History Log

Answer

System Log Viewer

Question 2

How can administrators reduce review time across large document sets?

Accepted Answer

Use the batching feature

Answer

Enable background processing

Answer

Increase SQL server memory

Answer

Disable deduplication

Question 3

What should be checked first when a workspace fails to load?

Accepted Answer

SQL Server connection and status

Answer

User group

Answer

Audit logs

Answer

Folder browser view

Question 4

Which Relativity tool is best for monitoring system performance over time?

Accepted Answer

Performance Dashboard

Answer

Case Metrics

Answer

Relativity Desktop Client

Answer

Document Viewer

Question 5

What might cause slowness in document review performance?

Accepted Answer

Large native file previews or redactions

Answer

Empty audit logs

Answer

Disabled agents

Answer

Low user count

Question 6

Which log file contains errors related to agent activity in Relativity?

Accepted Answer

Agent log file

Answer

Web server logs

Answer

SQL profiler logs

Answer

Load file log