FREE PMBOK Stakeholder Engagement Strategies Questions and Answers

Question 1

A project manager is using a tool to compare the current engagement levels of stakeholders with the desired levels for project success.
The tool categorizes stakeholders as Unaware, Resistant, Neutral, Supportive, and Leading.
What is this tool called?

Accepted Answer

Stakeholder Engagement Assessment Matrix

Answer

Power/Interest Grid

Answer

Salience Model

Answer

Influence/Impact Grid

Question 2

During a project to implement a new enterprise resource planning (ERP) system, a department head is openly opposing the changes, citing potential disruptions to their team's workflow. This stakeholder has significant influence within the organization. Which of the following is the most effective initial strategy for the project manager to employ?

Accepted Answer

Schedule a one-on-one meeting to listen to the stakeholder's concerns and understand their perspective.

Answer

Escalate the issue to the project sponsor to enforce compliance.

Answer

Implement the approved risk response plan for resistant stakeholders.

Answer

Update the communications management plan to limit information sent to that department.

Question 3

A project manager is managing stakeholders for a large public infrastructure project. One stakeholder group has high power and high interest in the project. According to the Power/Interest Grid, what is the most appropriate engagement strategy for this group?

Accepted Answer

Manage Closely

Answer

Keep Satisfied

Answer

Monitor

Answer

Keep Informed

Question 4

Which of the following best describes the 'Leading' level of engagement in a Stakeholder Engagement Assessment Matrix?

Accepted Answer

The stakeholder is aware of the project and is actively involved in ensuring its success, often acting as a champion.

Answer

The stakeholder is aware of the project but does not have an opinion for or against it.

Answer

The stakeholder is aware of the project and is supportive of the work and its outcomes.

Answer

The stakeholder is aware of the project but is resistant to the change it will bring.

Question 5

A project is underway to develop a new software application. The project manager learns that a key end-user, who has a high interest in the project but low formal authority, is feeling unheard and is becoming uncooperative during requirements gathering sessions. What is the best course of action?

Accepted Answer

Assign the user a specific role in testing and feedback cycles to increase their involvement.

Answer

Focus only on the stakeholders with high power as per the stakeholder analysis.

Answer

Document their lack of cooperation in the issue log.

Answer

Proceed with the requirements as defined by the project sponsor.

Question 6

The primary purpose of developing a Stakeholder Engagement Plan is to:

Accepted Answer

Outline the strategies and actions required to promote productive involvement of stakeholders.

Answer

Create a directory of all identified stakeholders and their contact information.

Answer

Define the rewards and recognition system for the project team.

Answer

Track the project's progress against the schedule baseline.

A project manager is using a tool to compare the current engagement levels of stakeholders with the desired levels for project success.The tool categorizes stakeholders as Unaware, Resistant, Neutral, Supportive, and Leading.What is this tool called?

A project manager is using a tool to compare the current engagement levels of stakeholders with the desired levels for project success.
The tool categorizes stakeholders as Unaware, Resistant, Neutral, Supportive, and Leading.
What is this tool called?