FREE NYC Civil Service Written Expression Questions and Answers

Question 1

Which of the following sentences demonstrates the most appropriate use of formal language for a professional email to a supervisor?

Accepted Answer

Could you please inform me of the deadline for the report?

Answer

I need to know when you want me to finish that report by.

Answer

Lemme know when that report's due, k?

Answer

When do you want that report done?

Question 2

A public service announcement states: 'Due to ongoing maintenance, the F train will bypass 36th Street and 4th Avenue stations in both directions from 10 PM Friday to 5 AM Monday. Riders are advised to use shuttle buses or alternative subway lines.' What is the primary recommendation for riders affected by this service change?

Accepted Answer

To find other transportation options like shuttle buses or different subway lines.

Answer

To wait for the F train at 36th Street or 4th Avenue during the specified hours.

Answer

To avoid traveling during the maintenance period.

Answer

To contact the MTA for a refund for their fare.

Question 3

Read the following policy statement: 'Employees are required to submit all travel expense reports within 15 business days of completing their trip. Reports submitted after this deadline may experience delays in reimbursement.' What can an employee expect if they submit their report on the 16th business day?

Accepted Answer

A possible delay in receiving their reimbursement.

Answer

Immediate rejection of the expense report.

Answer

A guarantee of prompt reimbursement.

Answer

A mandatory penalty fee for late submission.

Question 4

Which sentence is grammatically correct and clearly conveys that the new park will have amenities for both children and adults?

Accepted Answer

The new park will feature amenities for both children and adults.

Answer

The new park will feature amenities for children, and also for adults.

Answer

Amenities for children and adults will be featured in the new park.

Answer

Children and adults will find amenities in the new park.

Question 5

A sign posted in a government office waiting area reads: 'To ensure efficient service, please have all required documents ready before approaching the counter.' What is the primary purpose of this instruction?

Accepted Answer

To streamline the process for staff and visitors at the counter.

Answer

To inform visitors about the types of documents needed.

Answer

To encourage visitors to arrive early for their appointments.

Answer

To remind staff to ask for all required documents.

Question 6

In a formal report, which sentence best expresses a recommendation for future action?

Accepted Answer

It is recommended that the new software be implemented to enhance productivity.

Answer

We think it would be good to consider implementing the new software.

Answer

The new software should perhaps be considered for implementation.

Answer

Implementing the new software might be a good idea, in our opinion.