FREE NYC Civil Service Written Comprehension and Expression Questions and Answers

Question 1

Read the following passage and answer the question that follows:

'The Department of Sanitation's new composting initiative requires residents to separate food scraps into designated brown bins. This program aims to reduce landfill waste by converting organic material into nutrient-rich soil. While the program is mandatory, the department has stated that a six-month grace period will be in effect, during which non-compliance will result in warnings rather than fines. The goal is to educate the public on the long-term environmental benefits, which include decreased greenhouse gas emissions and improved soil health for city parks.'

What is the primary purpose of this passage?

Accepted Answer

To inform residents about a new city-wide sanitation program and its objectives.

Answer

To argue against the implementation of the composting program.

Answer

To detail the penalties for not composting.

Answer

To provide a scientific analysis of the composting process.

Question 2

Choose the sentence that is grammatically correct and most clearly written.

Accepted Answer

The manager submitted a comprehensive report.

Answer

The report was submitted by the manager which was comprehensive.

Answer

Being comprehensive, the manager submitted the report.

Answer

The manager submitted the report, it was comprehensive.

Question 3

A city employee is writing an email to a resident about a delayed service request. Which of the following sentences is the most professional and appropriate way to express the delay?

Accepted Answer

Due to unforeseen circumstances, there has been a delay in processing your request; we anticipate a resolution within 5-7 business days.

Answer

We're running behind and we'll get to your request whenever we can.

Answer

You'll have to wait because we have a major backlog of service requests right now.

Answer

It's not our fault, but your service request is delayed because of issues with other departments.

Question 4

Read the sentences below and determine the most logical order.

1. The new software system is designed to streamline the permit application process.
2. Consequently, applicants can expect a significant reduction in waiting times.
3. This efficiency is achieved by automating data entry and verification.
4. Previously, this process involved manual review, which was often time-consuming.

Accepted Answer

4, 1, 3, 2

Answer

2, 1, 4, 3

Answer

1, 4, 2, 3

Answer

3, 2, 1, 4

Question 5

Which of the following words means 'to make a situation worse'?

Accepted Answer

Exacerbate

Answer

Ameliorate

Answer

Alleviate

Answer

Mitigate

Question 6

A notice posted in a government building reads: 'All visitors must present a valid form of photo identification to the security officer _______ entering the facility.' Which word best completes the sentence?

Accepted Answer

prior to

Answer

subsequently

Answer

during

Answer

after